SHIPPING & PRODUCTION POLICY
1. Shipping Methods
We ship all orders via UPS, FedEx, or DHL International Express.
Please note: These carriers do not deliver on weekends or national holidays.
2. Shipping Costs
Canada & United States: Flat rate CAD $10
International Orders:
We currently ship to Australia, New Zealand, the UK, Ireland, France, Germany, and more.
If your country is not listed at checkout, please contact us for a custom shipping quote.
3. P.O. Boxes
We do not ship to P.O. Boxes. A valid street address is required for delivery.
4. Signature Requirement
All deliveries via UPS and FedEx require a signature upon delivery. Please ensure someone is available to receive your package.
5. Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your shipment directly through the courier’s website.
6. International Shipping & Delivery Time
Yes, we ship worldwide!
Proofs are sent within 36 hours of order placement.
Once you approve the design, delivery typically takes 12–15 business days.
Estimated Delivery Time = Processing Time + Shipping Time
7. Production Timeline
In-Stock Items (No Printing)
Processing Time: 7–10 business days
Shipping Time: 3–5 business days
Total Delivery Estimate: 10–14 business days
Printed / Custom / Sample Orders
Processing Time: Up to 2 weeks
Shipping Time: 3–5 business days
Total Delivery Estimate: 3.5–4 weeks
Note: We may contact you during this time to confirm order details.
8. Rush Orders
We’ll do our best to accommodate urgent deadlines.
Rush requests are reviewed based on production capacity and timeline feasibility.
Please note: Rush orders are not available during peak season (February–July).
9. Samples
Yes, samples are available for a fee.
Please contact us at info@reaevents.ca for pricing and availability.
10. Questions?
We're here to help!
Email us at info@reaevents.ca for assistance with shipping, timelines, or custom requests.